Once-off connection charge
Standard Connection
A working telephone socket exists from a previous connection and one of our technicians is not required to visit your property or premises.
Additional Connection
A telephone socket exists from a previous connection to a competitor’s network and one of our technicians is not required to visit your property or premises, but we need to undertake manual cabling activities within one of our exchanges.
Connection with Technician Visit
A previous telephone service existed at your property or premises and one of our technicians is required to visit your property or premises to reconnect existing suitable cabling in the following places:
Connection with Technician Visit to New Property
A telephone service has not previously been connected at your property or premises (although we may have previously installed cabling to your property or premises and you may be able to hear a soft dial tone)