Hardware Warranty

1.1 In order to claim under the warranty, you must contact us by phone or email to advise us that you wish to make a  claim (return authority) and answer…

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Spend Management Guidelines

We provide the following to help you manage your credit exposure: – You can check your telephone usage at any time by logging into our My Account portal. Alternatively, you…

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Post Sales Support

BinaryHome does not charge for basic technical support (including faults) for the following services: ADSL2+ Broadband NBN Broadband Fixed Line telephony Voice over IP We may charge you a service…

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Billing & Payment Information

Delivery of your Bill BinaryHome sends bills in an electronic format only. We will send you an itemised bill as an Adobe Acrobat (PDF) file each month. The bill is…

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